Knowledge Transfer Measurement
It is a term that is used to refer to a wide range of activities that facilitates collaboration between businesses. It is the transfer of skills or expertise between companies. More employees are leaving their current workstations for other companies. It is always painful to watch a resourceful employee leave your company.
Knowledge transfer involves the transfer of knowledge from employees’ minds into a system where it can be shared seamlessly. This prevents the loss of useful data when a resourceful employee leaves your company.
Steps to follow for effective knowledge transfer:
Create a knowledge sharing culture
There should be a clear system through which, employees from the top management to the lowest level effortlessly share knowledge. It should create a mentality that knowledge is owned by the company but not by individual employees.
Encourage development of skills
You should set up a system whereby employees share vital information and constant feedback is provided on the same.
Evaluation and re-evaluation
Evaluation facilitates the sharing of information between the managers and the employees. Both can benefit from identifying weak points that need improvement.
New employees should be in a position to induct in the company seamlessly which prevents them from fumbling along the way. This is beneficial to the employee and the company also.
Conventional methods of knowledge transfer
You should include methods such as training, mentoring, interviews, apprenticeships, peer assists, etc.
Tools and procedures for measurement of knowledge transfer
It is essential to use the right tools to measure knowledge transfer at any given point. It is also crucial for you to measure knowledge acquisition after each transfer knowledge process. Using different knowledge measurement tools can provide you with credible data to make informed decisions.
Tools that can be used include feedback evaluation tools, practice tests, checklists, exercise sheets, test case scenario and case studies. It is important for you to make sure that all measurements have been conducted you can follow the following tips:
During the initial handover stage of knowledge transfer, a feedback sheet and checklist can be used to ascertain that all knowledge has been transferred. Such data also serves to show that all knowledge has been received on the other side.
In the kickoff stage, completeness of transfer can be evaluated through the use of checklists and feedback evaluation sheets. Such information can be used to identify areas that need re-emphasizing.
During the test sessions, practice tests can be used to evaluate if complete knowledge transfer was met. Data collected from these sessions can be used for future assessment.
In the brainstorming stage. Key topics can be discussed. Feedback evaluation and checklists should be used.
At the end of knowledge transfer measurement, the test case should be used to measure the overall knowledge transfer success. This ensures that there is no room for incomplete knowledge transfer.
Knowledge transfer should be clear and seamless to ensure full acquisition. You should use the above tools such as practice test, case studies, case scenario, etc. to ensure speedy and efficient knowledge transfer.